Current Investigations

Customer Service Representatives in the Trucking Industry


Contact us about this investigation

Many trucking companies use customer service representatives (“CSRs”) to enter orders, track freight, and keep accounts updated. Some of these companies classify their CSRs as exempt from state and federal overtime requirements under the “Administrative Exemption.” As a result, these CSRs work overtime without receiving the overtime wages required by law. Getman Sweeney Dunn believes that CSRs are often misclassified because their job duties do not meet the requirements of the Administrative Exemption. Even though a CSR is paid a salary, the CSR may still be entitled to overtime pay. We are currently litigating overtime claims against Swift Trucking on behalf of CSRs who we believe are entitled to overtime premium pay. If you have worked for a trucking company as a CSR or in a similar capacity and were not paid overtime premium pay for hours over forty, Contact Getman Sweeney Dunn to learn about your rights. The call is confidential and free.

If you work in this industry and would like to speak with us about whether you were paid all wages you were owed, please send us the following information:

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